"Twitter provides teeth to the masses" - Arab Spring, Bank of America and JP Morgan withdrew rise in service fees, #stopknoy2012
What are the implications for IA, land use planning and policy making?
Are these new communication services/devices are the cause or the tools for change?
Mobilization:
- Ubiquitous networked and mobile communications.
- Can organise a protest in a few hours and politicians can't react in that short time.
- Earthquake in China whe school buildings crumbled, the story got out even though govnment tried to suppress it because of these new tools.
Contested expertise:
- Vaccination for cervical cancer in girls 12-15 years failed because rumours about chips being embedded, that it was a surveillance programme, Medical Lead complained that his expertise was being contested by people who did not have knowledge of the issues.
- 'Wisdom of the crowd'
- Self-organising publics
- How to get useful information from the general public
- Open ended approaches can lead to reduced involvement
- creates new publics, don't know who the new publics are
New media:
- Help organise public and spreading information
- Help to monitor and follow up by inviting the public to act as monitor and feedback
- But called to self organising publics that demand greater change
Is it a matter of constructing the right public?
Q&A
Proponent can use new media to spread their own rumours that support their case but it seems to be more a force for protest and opposition?
- Politician that engage do get 1000s of followers so that they can create influence.
- Companies are also using these tools spreading both information and rumours - overt and covert information spreading
Is this new media a benefit or a curse, leading to greater manipulation, good if it can lead to informed publics, often the media are selective, and what is the role of IA in this context?
- New media are products being sold to us e.g. Facebook and LinkedIn
- We are also being tracked by these products and services
- We cannot evade them and avoid them so we have to engage with them
- I don't know as yet what the role of IA is in this, need to understand how we might be manipulated through them
- There is now conscious opposition to opposition, groups react by responding to for example a letter in a newspaper where people are paid to respond.
- People can also pretend that they are someone else or some other organisation.
- More chaotic management of information dissemination
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